All cancellation requests must be confirmed with the team responsible for the specific service or event, and will only be considered if submitted within the stipulated timeframe and before the service has been rendered or the event has commenced. We reserve the right to decline cancellations for non‑refundable or time‑sensitive services. Any applicable cancellation or processing fee specified during checkout will be charged. This policy is subject to periodic updates, and we encourage you to review it regularly for any changes.
All refund requests must be confirmed with the team responsible for the specific service or event, and will only be considered if submitted within the stipulated timeframe and before the service has been rendered or the event has commenced. Refunds, if applicable, will be processed only after internal review and approval, and may be subject to administrative or processing fee deductions. We reserve the right to decline refunds for non‑refundable or time‑sensitive services. Approved refunds will be processed within 30 business days, though this timeline is subject to change, and any applicable processing fees will be deducted from the refund amount.
Note: This policy is subject to periodic updates, and we encourage you to review it regularly for any changes.