For all events and services, any request for cancellation or refund must first be confirmed with the respective team handling the specific service or event. Cancellations will only be considered if the request is made within the stipulated timeframe and before the service has been rendered or the event has commenced. Refunds, if applicable, will be processed only after internal review and approval, and may be subject to administrative or processing fee deductions. We reserve the right to decline cancellations or refunds for non-refundable or time-sensitive services. If your cancellation is approved, the refund (if applicable) will be processed within 30 business days. (Timeline is subject to change.) Any applicable cancellation or processing fee, if specified during checkout, will be deducted from the refund amount.
Note: This policy is subject to periodic updates. Please review it regularly for any changes.